Hitesh Chandrani said that he lodged a complaint to Zomato Customer Care to distribute his food to him for free or to cancel the order after it was delayed on Tuesday.
On Wednesday, Zomato delivery personnel were arrested after complaining against a city model and makeup artist for late food delivery, police said.
Hitesh Chandrani said that he lodged a complaint to Zomato Customer Care asking them to either give him their food for free or to cancel the order after it was delayed on Tuesday. Ms. Chandrani was arrested shortly after airing her concerns on Twitter and tagged the city’s police, who asked her to provide details of the area to assist.
“So guys, my Zomato order came late and I was talking to a customer care executive and in the meantime the delivery person did just that,” Ms. Chandrani told a happy news, as she showed in some televised selfie videos. . Channel.
Jomato responded to his Twitter post. “We can assure you that this is not the experience that our distribution universe has. Our local representatives will be in touch with you shortly to assist you in the police investigation, along with assistance on necessary medical care, ”it said.
The company said it was sorry for the incident. “Rest assured, we will take necessary action to prevent such incidents in future,” it said.
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