UPDATE: In line with a Virgin Media spokesperson, the broadband points are restricted to the Studying space. Chatting with Categorical On-line, a spokesperson stated that the corporate is working laborious on a repair. “We’re conscious of a fault affecting broadband providers for some prospects in and round Studying – there isn’t a nationwide broadband outage affecting our community,” a spokesperson stated. “We’re working as shortly as potential to revive providers and apologise to these affected.”
ORIGINAL: Virgin Media seems to be offline for 1000’s of broadband prospects throughout the UK. The Virgin Media server standing makes grim studying for patrons, who’ve complained about not with the ability to hook up with the web. Unbiased web site Down Detector has obtained 1000’s of stories that Virgin is down. The outage tracker displays social mentions round sure subjects to detect when providers go down internationally. The Down Detector outage map reveals that the Virgin Media points are affecting customers within the UK, notably in main cities comparable to London, Birmingham and Manchester, though social media complaints are primarily restricted to the Studying space. Extra to comply with…
A Virgin Media spokesperson stated: “We’re conscious of a fault affecting broadband providers for some prospects in and round Studying – there isn’t a nationwide broadband outage affecting our community. We’re working as shortly as potential to revive providers and apologise to these affected.”
The excellent news is that Virgin seems to pay attention to the issue, and is at present engaged on a repair.
That is based on the Virgin Media Assist Group on Twitter, who’re at present fielding complaints from numerous disgruntled prospects.
Replying to at least one buyer, a member of the Virgin Media assist group writes: “Sorry concerning the service points. We’re conscious of it and dealing laborious to resolve this asap.”
There appears to be a giant downside in Studying and the Berkshire space generally, which is probably not mounted till after 3pm.
For sure, prospects aren’t impressed with the most recent server points, and have taken to social media to vent their frustrations.
Under is a choice of tweets from Virgin Media prospects throughout the UK.
“RG14 space..no WiFi for final hour, took forty minutes to get via to assist centre and I bought ‘ we’re busy cellphone later goodbye! Not adequate for £85 a month!”
“#virginmedia full blackout right here. No web, their service standing web page shouldn’t be working, can’t signal into the location to report the issue. Zip. Have they been hacked?!”
“For anybody within the RG postal code, Virgin are conscious of a problem. From the @virginmedia Standing web page. “We hope to repair this by 25 July at 15:25. We have discovered what’s inflicting the problem, and a technician is on the best way to repair it.”
“3.30pm? That’a a lot of the working day gone. Ridiculous.”
Extra to comply with…
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