An official release said that the state government has allocated ₹ 157.12 crore for the project.
Odisha Chief Minister Naveen Patnaik launched the Emergency Response Assistance System (ERSS) ‘Dial 112’, a toll-free number for all emergency services including police, fire and health.
“Integrated single-number service will be very beneficial for everyone, especially women and elderly persons,” Patnaik said on 19 March.
The Chief Minister also inaugurated the State Emergency Response Center (SERC) and flagged off emergency response vehicles fitted with mobile phone terminals.
An official release said that the state government has allocated ₹ 157.12 crore and 2,500 posts for the project.
With the introduction of the new response system, existing emergency numbers such as 100 (police), 101 (fire) and 108 (ambulance) will be integrated into the 24/7 service – 112, a toll free number – in a phased manner, it said.
The SERC, digitally connected to 34 district coordination centers and strategically located emergency response vehicles, will respond to voice calls, SMS, email and web requests for help, Mr. Patnaik said.
He appealed to people to download 112 Bharat mobile applications and register themselves.
A caller will be able to send a crisis signal three times in quick succession to the power button in a smartphone or by a long press of the number 5 or 9 key on a feature phone to activate a panic call.
People can also log on to the state ERSS website www.or.erss.in to set up SOS alerts. The 112 India application available on Google Play Store and Apple Store can also activate panic calls.
A total of 236 vehicles, 198 professional callers and 2,341 police personnel of various ranks have been deployed by the state government to run the system efficiently.
A large number of police vehicles, both and four-wheelers, will be connected to the emergency response system, an official said.
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